Shipment

Our shipping is climate-neutral with DHL’s Go Green service.

Shipping within Germany is free of charge. To other EU countries we charge a flat rate of 7.90 euros.

​The delivery time within Germany is 1-3 working days, to other EU countries between 5-8 days. Your order will be processed within 24 hours of receipt of payment.

Personalized jewelry can take 2-4 business days to be made. We apologize that during peak times (e.g. on public holidays, during campaigns and special offers) there may be delays and a correspondingly longer delivery time due to the increased order volume.

If an incorrect address was provided when ordering or the package was not accepted upon delivery, the customer must pay additional shipping costs or fees.

You can cancel your order within 14 days of receipt according to our cancellation policy .

* Note in the event of partial cancellation (see cancellation policy & returns )